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Notifications Guide

Configure and manage desktop and mobile notifications.

Quick Setup

Enable notifications in 3 steps: Grant browser permission → Subscribe to topics → Configure preferences.

Notification Types

Notifer supports multiple notification channels:

  • Desktop Notifications - Browser push notifications (Chrome, Firefox, Safari)
  • Mobile Push - Native iOS and Android notifications
  • In-App Notifications - Notification center for system events

Desktop Notifications

Enabling Desktop Notifications

First Time Setup: 1. Navigate to any topic 2. Click "Subscribe" button 3. Browser prompts: "Allow notifications?" 4. Click "Allow" 5. Test notification appears

Alternative - Via Settings: 1. Go to Settings → Notifications 2. Click "Enable Desktop Notifications" 3. Grant browser permission 4. Configure preferences

Browser Compatibility

Browser Desktop Mobile Notes
Chrome Full support
Firefox Full support
Safari ⚠️ Limited on iOS
Edge Chromium-based
Brave Privacy mode may block

Notification Behavior

When notifications appear: - App closed - System notification (always) - App in background - System notification (default) - App active - In-app notification (optional)

Configure in Settings: - ✅ Show when active - Notify even when app is open - ❌ Quiet when active - Only in-app banner

Notification Settings

Global Settings (all topics): 1. Go to Settings → Notifications 2. Configure: - Enable/Disable - Master switch - Sound - Play notification sound - Show preview - Display message content - Badge count - Show unread count on icon

Per-Topic Settings (override global): 1. Go to topic in "Subscribed" tab 2. Click bell icon or notification settings 3. Configure: - Priority threshold - Only priority N or higher - Tag filter - Only specific tags - Sound override - Different sound per topic - Quiet hours - Don't notify during specific times

Priority-Based Notifications

Control which messages trigger notifications:

Priority Level Default Behavior
1 Min Silent (no notification)
2 Low Silent (optional)
3 Default Notify
4 High Notify + sound
5 Max Notify + sound + persistent

Set Priority Threshold:

# Subscribe to topic with priority 4+ only
- Go to topic subscription settings
- Set "Priority threshold" to 4
- Save settings

# Now only priority 4 and 5 messages will notify

Example Use Cases: - Personal reminders - Threshold: 3 (all messages) - CI/CD alerts - Threshold: 4 (failures only) - Server monitoring - Threshold: 5 (critical only)

Tag-Based Filtering

Subscribe to specific message types:

Example:

# Topic: "deployments"
# Messages have tags: production, staging, dev

# Your filter: "production" only
# Result: Only production deployment notifications

Configure Tag Filter: 1. Go to topic subscription settings 2. Enable "Tag filter" 3. Enter tags (comma-separated): production,critical 4. Select filter mode: - Any - Message has any of these tags - All - Message has all these tags 5. Save settings

Notification Sound

Global Sound: - Default system sound - Or select from Notifer sounds - Upload custom sound (ESSENTIALS plan)

Per-Topic Sound: 1. Go to topic notification settings 2. Enable "Custom sound" 3. Select sound from dropdown 4. Test sound with preview button

Available Sounds: - 🔔 Default - 🎵 Chime - 📢 Alert - 🚨 Emergency - 🎺 Fanfare - 🔕 Silent

Quiet Hours

Don't receive notifications during specific times:

Configure: 1. Go to Settings → Notifications 2. Enable "Quiet hours" 3. Set time range: 22:00 - 08:00 4. Select days: Weekdays or All days 5. Exceptions - Always notify for priority 5

Per-Topic Override: - Allow specific topics to bypass quiet hours - Useful for critical alerts that need immediate attention

Mobile Push Notifications

Setting Up Mobile App

  1. Install Notifer App
  2. iOS: Download from App Store
  3. Android: Download from Google Play

  4. Grant Notification Permission

  5. App prompts on first launch
  6. Or enable in device Settings

  7. Sign In

  8. Use same account as web

  9. Subscribe to Topics

  10. All subscriptions sync across devices

See Mobile App Guide for detailed setup.

Mobile Notification Settings

Global Settings (mobile app): - Settings → Notifications - Enable/Disable push - Sound, vibration, badge - Notification preview

Per-Topic Settings: 1. Open topic in app 2. Tap notification settings icon 3. Configure: - Priority threshold - Tag filter - Sound (override) - Vibration pattern - LED color (Android)

Mobile Notification Behavior

App States: - Closed - Push notification → tap opens app - Background - Push notification + optional background sync - Foreground - In-app notification + WebSocket real-time

Deep Linking: - Tap notification → Opens specific topic - Shows message that triggered notification - Mark as read automatically

iOS-Specific

Critical Alerts (Priority 5): - Bypass Do Not Disturb - Bypass silent mode - Requires iOS permission

Notification Grouping: - Messages grouped by topic - Thread ID: topic name

Badge Count: - Shows unread message count - Cleared when topic opened

Android-Specific

Notification Channels: - Separate channel per topic - Per-channel settings in Android Settings - Sound, vibration, importance level

Notification Priority: | Notifer Priority | Android Importance | |-----------------|-------------------| | 1-2 | Low (silent) | | 3 | Default | | 4 | High (sound) | | 5 | Urgent (heads-up) |

Battery Optimization: - Disable battery optimization for Notifer app - Ensures reliable notifications - Settings → Apps → Notifer → Battery

In-App Notifications (Notification Center)

Besides message notifications, Notifer has an in-app notification center that informs you about important system events related to your subscriptions and account.

Accessing Notification Center

Click the bell icon (🔔) in the bottom-right corner of the web app to:

  • View recent notifications in a dropdown
  • Click "View all notifications" to open the full notification center
  • Filter between All and Unread notifications
  • Mark notifications as read or delete them

Notification Types

Type Icon When You Receive It
Topic Deleted 🗑️ A topic you're subscribed to was deleted by its owner
Topic Made Private 🔒 A public topic you're subscribed to became private
Topic Made Public 🔓 A private topic you have access to became public
Access Granted You were granted access to a private topic
Access Revoked Your access to a private topic was revoked
Subscription Removed ⚠️ You were unsubscribed from a topic
Team Invite 👥 You were invited to join a team
Team Role Changed 👥 Your role in a team was changed
Team Removed You were removed from a team
System General system announcements

Who Receives These Notifications?

Topic Notifications:

  • Topic Deleted → All subscribers (except the owner who deleted it)
  • Topic Made Private → All subscribers who will lose access
  • Topic Made Public → All users with existing access
  • Access Granted/Revoked → The specific user whose access changed
  • Subscription Removed → The user who was unsubscribed

Team Notifications:

  • Team Invite → The invited user
  • Team Role Changed → The user whose role changed
  • Team Removed → The user who was removed

Managing Notifications

Mark as Read:

  • Click on a notification to mark it as read
  • Or use "Mark all as read" button

Delete Notifications:

  • Hover over a notification and click the delete button
  • Deleted notifications cannot be recovered

Notification Retention:

  • Notifications are kept for 30 days
  • After 30 days, they are automatically deleted
  • You can manually delete notifications anytime

Notification Center Features

The full notification center (opened via "View all") provides:

  • Infinite scroll - Load more notifications as you scroll
  • Filter tabs - Switch between All and Unread
  • Full message display - See complete notification text
  • Bulk actions - Mark all as read
  • Timestamps - See when each notification was sent

Troubleshooting

Desktop Notifications Not Working

Problem: No notifications appear

Solution: 1. Check browser permission - Chrome: Settings → Privacy → Notifications - Ensure app.notifer.io is allowed 2. Check system settings - Windows: Settings → System → Notifications - macOS: System Preferences → Notifications - Enable for Chrome/Firefox 3. Test notification - Settings → Notifications → "Send Test" - Should see notification immediately 4. Check topic subscription - Verify you're subscribed - Check priority threshold settings

Mobile Push Not Received

Problem: Mobile app doesn't show notifications

Solution: 1. Check app permission - iOS: Settings → Notifer → Notifications → Allow - Android: Settings → Apps → Notifer → Notifications → Enabled 2. Check battery optimization - Android: Disable for Notifer app 3. Verify subscription - Open app → Check subscribed topics - Push token should be registered 4. Test notification - Publish test message with priority 4+ - Should arrive within seconds

Next Steps